NICEIC Approved Contractor · OZEV Approved Installer

EV Charger Replacement and Upgrade

Remove and replace your existing EV charger — new unit installed and certified.

My EV Box carries out EV charger replacements across North East England. Whether your existing charger has failed, you are upgrading to a newer model or switching to a smarter unit, Grays Electrical and Compliance Ltd manages the removal and installation.

EV Charger Replacement Service

Existing EV chargers may need replacing if they develop a fault, if a manufacturer ceases support, if you change vehicle and need a different connection type, or if you simply wish to upgrade to a unit with better features such as smart scheduling or solar integration.

My EV Box carries out charger replacements across Hartlepool, Teesside, County Durham, Sunderland, Newcastle and the wider North East. We remove the existing unit, assess the existing wiring and circuit, install the new charger and carry out full testing and certification.

Where the existing circuit and cable are in good condition and of the correct specification for the replacement unit, these can be retained, which may reduce installation time and cost. We advise on this during the quotation process following review of photographs.

NICEIC Approved Contractor OZEV Approved Installer Founder has 30+ years' experience Not VAT Registered

What's Included

Every job is carried out by Grays Electrical and Compliance Ltd — fully qualified and approved.

Existing Charger Removal

We disconnect and remove the existing charge point as part of the replacement installation.

Circuit Assessment

The existing circuit, cable and protective devices are assessed to confirm they are suitable for the replacement unit.

New Charger Installation

The replacement charger is installed, wired, commissioned and tested in accordance with manufacturer guidelines and BS 7671.

NICEIC Approved Contractor

All replacement installations are certified to NICEIC approval standards with full testing and documentation.

Electrical Installation Certificate

An EIC is issued on completion of every charger replacement, confirming the installation has been tested and certified.

Photo-Based Quotation

Upload photographs of your existing charger, consumer unit and cable route. A qualified electrician reviews them before pricing.

Typical Pricing

Standard home EV charger installations start from approximately £749, subject to charger model, cable length, cable route, electrical supply and review of photographs or a site survey.

This is an approximate starting point only. Prices for commercial, multi-point and specialist installations are provided on quotation. The company is not VAT registered.

Upload Photos for a Quotation

Why Choose My EV Box?

Qualified, approved and local — every installation meets NICEIC standards.

NICEIC Approved Contractor

All our electrical work meets NICEIC approval standards, giving you confidence in compliance and quality.

OZEV Approved Installer

As an OZEV approved installer we complete all required certification and documentation for EV charge points.

Founder with 30+ Years' Experience

Our founder has over 30 years of experience in the electrical industry.

Local North East Contractor

We are a local business — not a national subcontractor. You deal with us directly from first contact to certification.

Domestic and Commercial

We carry out single domestic installations and larger multi-point commercial and workplace charging projects.

Full Testing and Certification

Every installation is tested, certified and documented. DNO notification is arranged where required.

Fully Insured

All our work is covered by appropriate public liability and employers' liability insurance for complete peace of mind.

Professional Aftercare

We provide professional aftercare following every installation. Our team is on hand to help with any questions after completion.

Our Process

We use a photo-based quotation process — a qualified electrician reviews your photographs before any work begins. No salesperson visits.

  1. 1

    Complete the online quotation form with your vehicle details and property information.

  2. 2

    Upload safe photographs of your consumer unit, electricity meter and the intended charger location.

  3. 3

    A qualified electrician personally reviews your photographs and details — no automated system.

  4. 4

    You receive a provisional quotation based on the review.

  5. 5

    A site survey is arranged if required to finalise pricing before work begins.

  6. 6

    Installation is carried out at a time convenient to you.

  7. 7

    The installation is tested in full and an Electrical Installation Certificate is issued.

  8. 8

    DNO (Distribution Network Operator) notification is submitted where required.

Frequently Asked Questions

In many cases yes, provided the existing cable is of the correct rating, type and length for the replacement unit, and the protective devices at the consumer unit are appropriate. We assess this from photographs and confirm during the installation.
Yes. If your existing charger has failed, we can carry out a replacement. Where the fault may be repairable rather than requiring replacement, we advise on this during the assessment. See our Charger Fault Finding service for more detail.
This depends on your property's electrical supply. Most domestic properties have a single-phase supply that supports up to 7kW charging. Some properties may be able to support higher power, but this requires assessment of the incoming supply and may require DNO approval.
A straightforward like-for-like replacement using the existing cable and circuit is often completed within two to three hours. Where new cabling or additional work is required, this may take longer.
Yes. Every replacement installation is tested in full and an Electrical Installation Certificate is issued on completion.

Ready to Get Started?

Upload a few photographs and a qualified electrician from Grays Electrical and Compliance Ltd will review your details and provide a quotation. No salesperson will visit.